Friday, 3 September 2010
Three cheers for the fabulous staff at the Brighton Visitor Information Centre!
While people are often very quick to complain if they receive bad customer service (myself included!) it is always refreshing when someone takes the time to share their gratitude at having received good customer service. And while I know that the team in our Visitor Information Centre do a fantastic job, it was good to see the following recognition in a letter from one of our visitors:
"I find that your service in Brighton is quite superb, in this day and age it is so nice to find terrific customer service. You are a breath of fresh air."
So the next time you are planning a visit to Brighton, or once you've arrived, make sure you say hello and enjoy the 'terrific customer service' provided by our Visitor Information Centre staff.
I almost signed off without doing the three cheers, that was close!
Hip-hip hooray! Hip-hip hooray! Hip-hip hooray!